Shipping policy

Shipping Policy

Updated: March 2026

At San Valier, we strive to provide a seamless and efficient global logistics experience. As a US-based entity, we partner with premium international carriers to ensure your curated items are delivered with care and precision, regardless of your location.

1. Shipping Options & Costs

We offer two distinct worldwide shipping methods to accommodate our clients' needs:

  • Standard Shipping: We provide complimentary Standard Shipping to all countries worldwide at a cost of $0.00.
  • Priority Express Shipping: For expedited service, we offer Priority Express Shipping for $5.99. Orders placed with this method are prioritized for same-day processing and dispatched via premium carriers to ensure the fastest possible arrival.

2. Processing & Delivery Times

Quality and precision take time. Please consider the following timeline for your order:

  • Processing Window: Regardless of the shipping method chosen, please allow 1-3 business days for our team to process and quality-check your order before dispatch.
  • Estimated Transit Time: Once shipped, orders typically arrive within 5-10 business days. Please note that delivery times may vary slightly based on the destination country's customs procedures and the shipping method selected at checkout.

3. Order Tracking

Transparency is core to our service. Once your order has been dispatched, you will receive a shipping confirmation email containing your unique tracking number. You can monitor your package's progress through the provided link.

Note: In certain instances, tracking updates may take 24-48 hours to reflect in the carrier's system after dispatch. Rest assured, your package remains in transit during this period.

4. Customs & Import Duties

As SANVALIER HOLDINGS LLC operates globally, please be advised that orders may be subject to local import duties and taxes depending on your country's regulations. These charges are the responsibility of the recipient and are not included in our shipping costs.

Customer Support

SANVALIER HOLDINGS LLC

Email: support@sanvalier.com

EIN: 61-2332962

Monday - Friday: 9:00 AM - 6:00 PM (EST)